The Wiener Privatklinik (WPK) Academy Cancer Center (ACC), a private institution that provides exceptional care for cancer patients in Europe, is fast becoming the number one choice for patients from all around the world. WPK ACC’s international patients department caters to each patients unique needs and culture, in addition to the outstanding medical care our hospital is renowned for.
We provide our patients with comprehensive care from the moment they contact us and make inquires, and until they receive their uniquely designed treatment program created to ensure successful results, and are discharged from our hospital.
Kindly note that the entire amount of the cost estimate should be paid prior to being admitted at the hospital.
The majority of our international patients prefer making advance payments via bank transfer. Please note that overseas bank transfers take several days to process. As such, we ask you to allow at least five working days for the funds to reach our bank.
Please remember to state the special patient code given by the international patients department on the payment confirmation, to allow us to identify the funds and avoid unnecessary confusion.
The cost estimate and subsequent advance payment are expected to fully cover the proposed diagnostic and treatment plan. If no unexpected treatments or additional medical requirements are encountered during your stay, the deposited sum will be sufficient. If, however, your attending physician arranges for further examinations or treatments, or you overstay the originally planned duration, we will kindly request an increase in the deposited sum.
Should your Schengen visa expire while you are staying with us, we will be glad to arrange for an extension due to illness. To enable us to do so, we will need to be notified at least two days prior to its expiration date, and will need your visa and travel documents.
WPK has direct settlement agreements with most Austrian private insurance companies, as well as many of the large international insurance companies. As for international insurance companies who do not have direct settlement agreements with WPK, we accept a Guarantee of Payment (GOP) covering the cost estimate for each case.
To check which agreement your private insurance company has with WPK, please send your inquiry to info@wpk.at.
WIF BANK, Bank für Ärzte und freie Berufe AG
IBAN: AT 59 1813 0309 5387 0000
BIC: BWFBATW1XXX
Receiving medical treatment abroad can be stressful for both patients and their families. The WPK ACC team will be happy to assist you and your family with any questions you may have and will endeavour to take care of your concerns.
Our department speaks the following languages: German, English, Romanian, Russian. For all other languages, we will be happy to organise interpreters or provide you with our video interpreting equipment.
If you have any questions regarding your findings, your stay, hotel reservations, assistance with visa matters or require any other information, please feel free to call or Email us at any time.
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